Charlie Cabs - FAQs

1. What makes Charlie Cabs a reliable taxi service in Taunton?

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• At Charlie Cabs, reliability is at the core of our service. With over 30 years of industry experience, our management team has crafted a service that prioritizes honesty, reliability, and customer satisfaction. Our drivers are professionally trained and enhanced DBS checked, ensuring you travel safely. Our fleet includes well-maintained vehicles, ready to take you anywhere in Taunton and Somerset. We operate 24/7, 365 days a year, so you're never left waiting. When you choose Charlie Cabs, you choose a trusted local provider committed to delivering exceptional transportation services. Learn more about our services.

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2. How do I book a taxi with Charlie Cabs in Taunton?

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• Booking a taxi in Taunton with Charlie Cabs is simple and convenient. You can call us directly at 01823 353535 to speak with one of our friendly staff members who will assist you with your booking. We also offer an online booking system on our website, which allows you to schedule your ride in advance. For quick and efficient service, we recommend booking ahead, especially during peak times or for long-distance trips. Book your taxi online.

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3. What are the payment options available for Charlie Cabs taxi services?

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• We offer flexible payment options to cater to your convenience. Payments can be made in cash directly to the driver or through major credit and debit cards. Our card payment system is secure, ensuring your financial information is protected. If you have specific payment preferences or requirements, please let us know when booking, and we'll do our best to accommodate. Explore payment options.

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4. What types of vehicles are included in Charlie Cabs' fleet?

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• Our fleet at Charlie Cabs is designed to cater to diverse passenger needs. We provide a range of vehicles, including comfortable Saloon cars for individual travelers and 8-seater taxis for larger groups. Each vehicle is regularly maintained to ensure safety and comfort. Whether you're traveling alone or with family and friends, we have the perfect vehicle to accommodate your journey. View our fleet.

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5. Are Charlie Cabs' services available for both local and long-distance journeys?

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• Yes, Charlie Cabs offers both local taxi journeys within Taunton and long-distance travel across Somerset and beyond. Our service is designed to be flexible, catering to your travel needs whether you're heading to a local event, the airport, or another city. Our drivers are knowledgeable about the best routes, ensuring you reach your destination efficiently and on time. Plan your journey with us.

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6. Why choose a local taxi company like Charlie Cabs over ride-hailing apps?

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• Choosing Charlie Cabs over ride-hailing apps means opting for personalized service, reliability, and local expertise. Unlike impersonal app-based services, we offer a customer-focused approach where your comfort and satisfaction are prioritized. Our drivers are familiar with Taunton and the surrounding areas, ensuring efficient and direct routes. Plus, as a locally owned company, we reinvest in the community, supporting the local economy. Discover the benefits of choosing Charlie Cabs.

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7. What should I do if I lose an item in a Charlie Cabs vehicle?

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• If you realize you've lost an item during your ride with Charlie Cabs, the first step is to contact Somerset Council's lost property service to see if it has been found and handed in. They can be reached via their official website or by telephone. Additionally, it's advisable to report the lost item to the police, especially if it's of high value. Our team at Charlie Cabs is committed to assisting in the recovery of lost property and will cooperate fully with local authorities to help reunite you with your belongings. Remember, choosing a trusted local taxi service like Charlie Cabs means prioritizing your peace of mind and satisfaction, even in situations involving lost property. Contact Somerset Council.

 

8. What should I do if I paid for my taxi journey in advance, canceled it and need a refund?

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• At Charlie Cabs, we understand that plans can change. If you have paid for your taxi journey in advance and need to cancel, rest assured that we offer refunds. Simply contact our customer service team, and they'll guide you through the process to ensure your refund is processed efficiently. It typically takes up to 7 working days for the refund to appear in your account. By choosing Charlie Cabs, you're opting for a local company that values transparency and customer satisfaction. Contact us for assistance.

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For any more information or specific inquiries, please feel free to contact us or visit our website. We're here to provide superior taxi services in Taunton, Somerset, with trust, reliability, and professionalism.